Sonnet Auto Insurance Reviews

The specialist will put you on hold just after greeting you for a long time. He keep on repeating himself without understanding the whole issue. We end up cancelling in advance. I have never make any claim and the renewal was double. Please try to see with other provider.

A few reasons that made no sense for the increase-INFLATION. Sonnet applied to increase premiums and they got permission to do so.

Don't mess with them. In the second year they increase the payments very much.
Customer service is useless. You won't be able to get a discount from them.
Try more popular insurance companies. They have better coverage and lower costs.

First year with Sonnet was great, problems come at the time of renewal. My car insurance went up $150 a month and home insurance $30. I had a minor speeding ticket, no claims and no accidents. No claims ever filed for home. The increase in premiums is outrageous and there is no explanation. They lost me as a customer in just 1 year!

Introductory rate and ease to sign up, then they jack their rates.
Bought a new car and my rates shot up 200% for no clear reason.
Such bad service trying to figure it out.

Had 2 cars for 280$ per month.
Sold 1 and my policy went up to 286$.
They told me with 1 car I lost a multi-vehicle discount. They tell you ridiculous lies that make no sense. And again whose gonna make them stop. Not our politicians.

I cancelled my policy with them a month before my renewal date, however, they still took a payment, when I called them on it they reversed it, but 4 days later took the payment again. When I called them on it they tried to blame me, I said how is a month prior to renewal, not long enough. Crooks, stay away from them. They also raised my yearly rate by almost 1000 dollars, without reason or notice.

Jacked up my rate 90% in the second year with no claims or driving abstract change.

I had some issues during covid and a loss of job and missed one payment so they cancelled me and when I paid the amount owing and asked to continue my services not only did they say I now had to pay yearly for ONE missed payment but now I can’t even get insurance without having to pay well over $3000. Scam artists that screw their customers!!!!

I have been with Sonnet since 26th October 2017. They have been increasing the monthly payments every year, even after that, I have been continuing with them. They sent me an email in August in which I had to submit my rent agreement which they already had from the beginning and was submitted to them again when I had a $1600 claim on my car last year. I got to know about that email when I received a letter that my policy will be cancelled this year. That email was in spam. I rarely check my spam box. I am ready to give them whatever they need from me but according to their norms I had to reply to them in August otherwise my police will be cancelled on 26th October 2020 which is their final decision.