Economical Insurance Auto Insurance Reviews

I was insured by Economical on both home and auto. After accepting them as my insurer they made some adjustments which was noticeably more than the quote. I made some changes and received a torn statement with a boot mark on it! The following year my premiums were increased substantially. I gave up on them and went to Meloche Monnex who was much lower. Never made a claim with them.

Since economical rates increased to a ridiculous rate I requested my broker explore other options prior to resigning for a new term and let me know the cost. this was not done. Then rates increased again so I asked what would be any penalty I may incur if I switched and to please find a better provider.
The broker was no help so I switched myself to TD as it had the best rates and user friendly language. I was told the penalty for cancelation by my broker and when the final bill arrived it was double that amount. Although I had prepaid for the final month they claimed "the time at risk" was not actually covered by my pre payment and the penalty now had an additional 50% that would be charged. I had been with this broker, now bought out by RJ Gallagher, for thirty years never a missed payment, however when the bill arrived it had threatening collection notice language in large print and no explanation for the additional costs.

I had my car/home/company insurance with these ppl, and they are horrible. They charged me extra amount for moving, without me even getting the notice of new assessment. Stay away from it.

Don't ever get involved with this company. They put your rates through the roof and try to charge you way more money than you should be paying! I am paying over $300 less per month with Desjardins than with Economical for the same car in the same address with the same work distance and the same drivers. Economical comes with two hour long holds and unexpectedly high rates which they will refuse to explain to you. I have spoken to managers and still they offer no explanations for any changes in price other than vague statements. I have also been hung up on by brokers they use in KTX. (Whose customer service is horrific as well by the way) NEVER trust this company for your insurance. EVER! Absolute bullshit service. I'm very pissed off at this company.

Economical is much more expensive than the previous company I was with. I was forced to go with them when my broker no longer represented the other company. It's very ironic because their rates are not economical at all. Why go with them?

I had a claim and it was total disaster, the certified shop they recommend had the worst customer service, not to mention that first week they could not locate my car, next week the tires on my car where stolen, took them almost 4 weeks to appraise the car, when at simple look everyone knew it was a total. The Economical never contacted me about this issue nor call or email to get updates in the repair, the only email I received was threatening me about the rental car (expires next week). The settlement was a ripoff. Do not take this crappy insurance, I would take the hit if the price was lower than others in the market, but it was the same as many others that offer the same service. In the end, any insurance is just a ripoff. They are in business to make money not to serve. BIGGEST THIEVES BESIDE BANKS OF COURSE.

Cheap payment, they paid about 8000 to fix my car and when they renewed my policy, they rose from $3700 premium to $18000 premium. I want all people do not buy this insurance with this company!

Came to this site after waiting on hold for 1hr and 36 min with NO RESPONSE OR ANSWER... to find that I am not alone when having horrible service. I was in an accident 2 weeks ago and still have no response as to what they will be doing with my vehicle. Two (2) weeks after the accident and NO IDEA whether they will be repairing or writing off the vehicle. I pay you ... on a monthly basis for this kind of service?!? HORRIBLE HORRIBLE HORRIBLE... I'd rather pay a little more on insurance and know that I can rely on them when they are needed than have a cheap rate with cheap service and BAD customer service.

Be aware of their incompetence and negligence when they process a claim. Sure they are cheaper but I regret going with them after a horrible and painful claim experience

I had 2 vehicles insured with economical for a few years before realizing I was paying too much! Possibly my broker should be blamed! Nonetheless I have cancelled my policies and moved to better rates and customer service.