ICBC Auto Insurance Reviews

They will intentionally withhold wage replacement dispite severe injuries and found not at fault, until you repetitively call and beg them. Then they will act like they don't know why it didn't go thru. Scammers.

I have had brain injury, Back/spine injury and a wrist injury. 0 payout, and the wage replacement is 400$ less then what I was making before injury, which is NEVER on time. Also, don't bother calling them. They won't answer. If you miss their call, wait until next week.

They just take, take and take more of your already taxed money, 42$ for a transfer! 2 mins of printing papers=aweful, on top If you want to take insurance off your car or bike, you return the plates you paid for, no refund, then they charge you again for more plates next time.... absolute criminals...

My hatred for ICBC knows no bound, in the last 5 years I tried to deal with them, they only bled me dry and/or actually prevented me from being able to drive legally. All the way from file opening to cancellation, the process is inconvenient and cumbersome, the terms are confusing and inflexible. 3 months upfront or 6 monthly payment, miss one and you're banned forever from payment plans. They PUNISH drivers from out of province, from the get-go, they told me that much when I asked to justify the ludicrous 250$ monthly payments I have to make for LIABILITY ONLY!!! ( Although I never claimed my whole life.) Punish drivers out of province though workers from outside are vital for the local economy and a car there is a vital PERIOD. Not to mention they have a total monopoly and you're obligated to deal with them to purchase a vehicle in BC. You are very welcome. Renewal is no better, they have a 30-day frame where you can renew and you have to be physically present in BC. They actually ruined my life this fall with this beforehand undisclosed hurdle; forcing me to go back to BC then away on icy Canadian roads. I crashed my car of course and since 250$ a month is already more than I can afford I have liability only so they'll leave hanging and I lost everything. I asked to cancel my payments since I no longer have a vehicle, but no, I'm a bad out of province boy again so I'll have to mail them their plates back then they'll consider letting me off the hook, after taking a hefty cancellation fee. So there goes the last 250$ I had. Again, you are very welcome. To top it off, the customer service is rude and unhelpful, I never could keep my cool with them, all they do is nag you about what a bad customer you are for not knowing all of their book of rules and hurdles. If you are thinking of getting a car in BC, don't, get it from Alberta or Ontario or wherever else, especially if out of province; you will save money and trouble and sanity and not contribute to enriching the heads of this poisonous state-mandated cartel. I intend to never ever deal with them again after I get my cancellation.

Whoever thought it was a good idea to charge "high-risk drivers" more was an idiot. Now 17-year-olds who just got their N have to pay around $350 per month. While going to school. I'm about to enter the second year of insurance and it's over $1000 more than it was last year and just another thing to worry about as I'm now in post-secondary. What a joke of a company. They just want more money in their pockets.

Changed bank accounts and ICBC didn't upset system, when called in, changed my address in the system, though. So, when I realized issue called into account services were was told to $645 to resolve the issue. I paid in cash but put the receipt in insurance paperwork. This was a month a half ago, Friday, I went down to the car only to discover my plates were removed, insurance paperwork was removed and note from ICBC that I had to pay $1900. Called ICBC, where I had to wait on hold for half hour only to be told it was my fault and even if I did go pay the $1900 plus bailiff fees I wouldn't be able to renew my insurance. I was only behind a month in payments, again, because they didn't update the banking info I submitted. Have now spoken to two supervisors who have blamed Canada post for me not receiving any notices, the bailiff they hired for stealing things from my car, the insurance broker for ICBC system not showing my payment and my fault. The agents were rude and mean to me.

Having only one insurance provider (ICBC) is a disaster for BC ...

endless multi charges for a single fault

you have to pay ticket and pay point premium