ICBC Auto Insurance Reviews

One year my insurance is 251$ a month then it’s 785$ a month for one minor at-fault claim that there was no physical damage to either car, minor as they get. No one asked for photos of my car or anything. I’ve talked to at least 4 different brokers now and no one knows what is going on. ICBC are thieves and will do anything to screw you over. They are making it impossible for people to afford insurance in BC!

ICBC is the worst company ever I’ve seen. Poor customer service, no accurate procedure to identify fraud claims, and very expensive. Why we should have the ICBC monopoly in BC and no other insurance company is allowed to compete with them? That’s why they charge people whatever they want! They don’t have any competitor!

Every time I receive ICBC renewal notice I am reminded that this is one big monopolized scam in BC. The rates are so damn high and there are absolutely no options to go anywhere else.

ICBC yells and screams that it always has to raise rates because everyone is defrauding them. In reality, they run well into the black, and thier policies on handling accidents where the insurer is severely injured, backed by many doctors, is causing people to become permanently disabled. They are the biggest legal scam going. When you have no competition, you can do whatever you want, it seems

We're supposed to have laws that stop big corporations from forcing us to buy their products or services. All I do is pay more and get less with no other option

The FastCat Ferries was a big one. Air Care was almost the biggest but ICBC takes the cake. You cannot have an efficient or fair service when there's only one choice. We're supposed to have laws that prevent this from happening. If you drive in BC, you have to buy their insurance, that's the law. If you could only buy groceries from Safeway or only get a cell phone from Telus, people would be up in arms. How's auto insurance any different? Their rate hikes will always be more than any progress you make on their 'claim-rated scale' by being a safe driver. They will hand out employee bonuses however they want with ridiculous salaries, especially to the losers up top. But don't expect anything for being a loyal customer. Pay up!

Basic insurance covers almost nothing. You have to always buy "extra" stuff just to get a reasonable insurance package. And they always up-sell product with scare tactics. "Someone got sued for 5 mil, so you have to have it", for extra because the basic insurance is crap. "If you hit a Hydro pole you'll have to pay for replacing the pole unless you have collision", another scare tactic that just proves the basic coverage is junk. Then when you do have a claim, and you have all the insurance, they let you fight it out with their "accredited" body shop when the body shop does poor work. So I'm on my own to deal with the poor quality of body work? As a customer, ICBC should have your back and make sure your car is fixed properly. They do not have your back, believe me. I don't think ICBC'c top executives deserve their $500,000 pay-check.

64 year old with a clean driving history. My insurance went up to $175.00, almost 10 %. This is a tax grab. ICBC should be opened up for a competition to make it more efficient and fiscally responsible

Rates keep going up every year, even for experienced and safe divers - often at least twice as expensive as other provinces for the same coverage, vehicle, and driver. ICBC has an unchecked monopoly and should not be allowed to continue operating like this.