ICBC = criminal enterprise
by AlexA on Apr 3, 2021
1 out of 5 stars
This is the most archaic and frustrating insurance company that I have ever dealt with. They hide behind policy and use that as an excuse for the terrible service that they provide. It took me 2 months to cancel my policy and receive a refund. They are lucky to be the state-run insurer because I can ensure the majority of people would leave them the second they could.
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I paid for 12 months of insurance.I only used 7 but was only refunded for 4 instead of 5 months.I was also charged $22 refund license fee and $30 cancellation charge.Are you kidding me?My car died-had to give it to a wrecking yard(on my birthday to boot)and I get punished by ICBC like losing my car wasn't enough punishment.Even with the very best mathematician - it still doesn't add up. 5 months of insurance costs $534. $52 in stolen money for zero reason.I was refunded only $420.They stole over $100 of my money after losing my car.I registered and insured the car I purchased yesterday and still I am being punished. What?Do they seriously expect a person with absolutely zero money to keep and insure and pay to park 2 cars?I am absolutely furious.I received the rudest service EVER from an incompetent agent. I live on a disability pension where I earn a whopping $998 per month.I am $700 in the hole and apparently going to stay there because my money was stolen by this agent.