Johnson Insurance Auto Insurance Reviews

My wife and I have held home and auto insurance with Johnson Insurance (Unifund) for 10+ years. In that time we've had three auto claims for two not-at-fault accidents and one windshield repair. Each time a claim was necessary, the service was excellent. Our rates increased minimally three years ago and, since then, have decreased by $6, $100 and $210 respectively.

Our policies renew next month and I am shopping around for rates elsewhere. Only one company has been able to beat Johnson's rates with similar coverage. Despite my 10+ happy years, I may switch to save money (i.e. 40%).

I had a total loss claim for which I was deemed at fault. From my initial call, to the subsequent four adjusters I spoke to, all but one were wonderful. I was able to get ahold of all adjusters (except the one) immediately, and they were quite pleasant, considering the circumstances. I am still working through the injury/liability parts of the accident, but in terms of the car replacement - the no-charge "depreciation add-back" meant that I got the full value of the car that we paid almost a full year ago - and it was less than 2 weeks from the day of the accident to the day my claim cheque arrived, during which time the rental car was paid for. Impressive.

My one concern is that I was given a ticket (although the officer advised me to fight it, which I am), so we will see how that affects my insurance on renewal - although my accident forgiveness was intact, so I won't be dinged for the accident itself.

Overall, they're a bit more expensive than some other places (but not many), but they're very worth it. I'll be recommending them to everyone I know that needs insurance.

Had rental car within hours. Very professional and quick to get the claim resolved