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(196 reviews)
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Review author
This is one of the worst companies in existence. When I screw up I pay, when they screw up I still ended up paying.
I had home and auto insurance with them, but somehow the addresses for the two were different and I never got my insurance card. They were sending it next door constantly and I kept calling and saying "I don't have it, I don't have it". None of them looked at THEIR FILES to see that the two unit numbers were different. I got ticketed 2 times for not having my insurance card, but when I confronted them they blamed me for it. How is it MY FAULT that THEIR FILES are incorrect? I guess I should have gone by and inputted my own information. As well someone put a false claim through after they tried to scam money from me for an "accident" and they wanted $2000 out of my pocket, when I told them to drop dead, they filed a claim, when I told the insurance what happened, they put an at fault accident on my record for something where there was NO PAYOUT AND NO DAMAGE. Amazing how I am now treated by the insurance industry like a criminal when I have paid my insurance for 12 years and have never had a pay out against me.
Never use this horrible company, they are rotten. I would give them negative stars if I could. They are one of the most unreliable people and you will be sorry for using their services because they will screw you on purpose.