The Personal Insurance Auto Insurance Reviews

A co-worker passenger left a dent in my door. I got all of her information, took pictures myself, started a claim against the co-worker. I had a terrible time with my claim. I had to fight with The Personal to not accept the poor work of the co-worker's insurance company. I essentially became an employee of The Personal forcing them to do their work. I elevated the claim, and with another set of pictures and a second inspection of the co-worker's car, the other insurance company finally accepted fault. This experience left me stressed, upset, in tears, and fuming mad. My insurance rates have doubled as well. I am DONE and going elsewhere!

Difficult to deal with
Auto claim from Oct 2017 still not resolved.
I was rear-ended while sitting at a light. Minor damage but they say it is a write-off and want to pay squat. I'm willing to take what they offer and pay the balance to repair it as my vehicle is in A1 shape. No no no, it is a Mexican standoff and now my claims advisor email is no longer valid.
Vehicle sitting not repaired for over 3 months and still paying premiums for nothing.
Cheap rates, just don't ever make a claim

Worst insurance company. They will increase the premiums without any explanation. My insurance never went down in 10 years and I had no accidents.

i asked for qoutation and they told me that everything is okay until i canceled my previous one and they suddenly turned me down and need to pay for full amount ..