The Personal Insurance Auto Insurance Reviews

My beautiful Audi A5 2.0 Quattro was a writeoff after being blindsided by a car doing an illegal left-hand turn right into me, just before Christmas! (Dec 21, 2018). Claims Dept Customer Service was top notch, professional, friendly, helpful, smooth from beginning to end. Reassured me, answered all my questions, provided a rental car, & stepped me thru the process to a quick, generous settlement. They assisted me with new insurance coverage for my next vehicle with friendly ease. Highly recommend this car insurance company to all.

I had a very positive experience with The Personal when my car was hit and needed repaire. They extended my car rental to cover the extra time it took for repairs and were friendly and efficient all of the way through. Every agent I spoke with with was helpful at what was already a stressful time - much appreciated.

Can't say enough to thank customer service for their prompt and personal service after contacting them re: damage done to vehicle during our severe windstorm . I was asked if vehicle was still able to be driven. Told them it was but bumpers had to be taped on. They told me were to take it for damage appraisal and that while it was being repaired they would supply me with rental for the period of time it was being repaired. Granted vehicle was not able to go for repairs until the end of august due to such high volume of repairs to other vehicles that were not driveable. I was completely satisified with this as i realize that rental vehicles are scarce during the spring /summer season and that repairs are done in priority. I received many calls from The Personal to see if everything was o.k At the time my husband was in hospital and it was a stressful time for me.They added my daughter to policy, at no extra charge, so she could take care of this event. Received my renewal for this year and it is a few cents cheaper than last year. I would recommend The Personal to anyone.