Don't install the mobile app
by mungicake on Sep 5, 2024
2 out of 5 stars
Car Insurance Reviews
The Personal Insurance Auto Insurance Reviews
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(197 reviews)
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Agent/rep attitude (21)
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Agent/rep callbacks (6)
Agent/rep knowledge (14)
App to track driving (1)
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Cancellation experience (19)
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Claim - adjuster (18)
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COVID Handling (1)
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Interact. Voice Response (1)
Late payment fee / NSF (1)
New purchase experience (7)
On-hold times/transfers (1)
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Policy changes experience (2)
Policy coverage (41)
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Rates for good drivers (13)
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Rates in bundle (9)
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Snow, Hail, Damage (1)
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Review author
The Personal Insurance pushes the mobile app to 'reduce' your monthly rates. They don't tell you that it's punitive. I am over 50, perfect driving record with daily commute of 4 km. I get a notification email that changes were made to my policy. Yep, my insurance went up $56 for no reason. No tickets to justify, I could have been a passenger in another car. I tried to contest it, and they did not want to hear it. I cancelled my 24 yr relationship with this company and at no point did they try to keep my business.