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(197 reviews)
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Agent/rep attitude (21)
Agent/rep availability (12)
Agent/rep callbacks (6)
Agent/rep knowledge (14)
App to track driving (1)
Billing/payments (36)
Cancellation experience (19)
Cancellation fee (1)
Claim - adjuster (18)
Claim - denial (3)
Claim - not-at-fault (8)
Claim - rental car (16)
Claim - repair shop (20)
Claim - theft (1)
Claim - total loss (1)
Claim - windshield/glass (2)
Claim payout amount (6)
Claim processing time (12)
Complaints/ombudsman (17)
COVID Handling (1)
Discounts, deals, rewards (4)
Email/message wait time (3)
Insurance Rates, Prices (31)
Interact. Voice Response (1)
Late payment fee / NSF (1)
New purchase experience (7)
On-hold times/transfers (1)
Online chat (1)
Online quoting (2)
Phone wait times (11)
Policy changes experience (2)
Policy coverage (41)
Rates after claim (2)
Rates at renewal (6)
Rates competitiveness (8)
Rates for bad drivers (2)
Rates for good drivers (13)
Rates for students (1)
Rates in bundle (9)
Renewal experience (1)
Snow, Hail, Damage (1)
Website experience (5)
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