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I've had many car insurance companies over many years, this is one of the best ones I've had. Competitive rates, easy-to-understand documents, questions answered quickly, staff know the products they sell, always responsive when making updates or changes to policies. I had a no-fault claim (vehicle hit by other drivers, their fault) and the claim was settled quickly and efficiently, I was given a rental car while my vehicle was in the repair shop, and all parts were OEM parts, not aftermarket. They also give good discounts on other policies you may have with them such as home insurance and RV insurance, which I have. I am very satisfied with those policies as well.