Car Insurance Reviews

Wawanesa Auto Insurance Reviews

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(127 reviews)
Wawanesa
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Downhill Slide

by Fed up in Gatineau on Feb 4, 2019
2 out of 5 stars

I have been with Wawanesa for years. On the recommendation of their agents, I filed 3 claims and asked them about one incident where I did not make a claim. Last year they sent a letter telling me they didn't want me as a client for Auto anymore! So in future do not speak to an agent unless you really want to file a claim. Then this year they have gone to a broker system. I called to get a reason for my premium jump. After being transferred 3 times I was told and I quote "to save money" but I am the one who got charged a 35$ broker fee and they raised my monthly premium by 35$ - why? "Well, Wawanesa decided that that was the rate they wanted to charge" - no real explanation. So needless to say I will be looking for a new insurance company this year.

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Not user friendly.

by writeray on Jul 14, 2018
2.5 out of 5 stars

I signed a contract with them and had to wait over 2 months for the bill to get to me. When it did, they increased the rate by 14%. Also, payment was due the day before they sent the bill.

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