Wawanesa Auto Insurance Reviews

I have a bad experience with wawanasa auto insure , I lost lots money..they offer me a 170 dollar policy and I signed their papers, two weeks after they told me to pay 280 dollar per month ,they charged 2 months payment right away and I send a cancellation letter but they didn't accept they r still taking my money . they r really cheating me .............so never truest these guys

Was in an accident. Insurance was fully paid and no licenlicense suspensions so basically no reason for Wawanesa not to cover the damage. Worst company to deal with!! Spent hours on the phone everyday with no explanation as to why they were not paying for the damage. This went on for over 2 months!! Car rental expired after 2 weeks so no car for a month and a half!!! They finally paid the damages with an apology. Worst experience ever!! Just switched and I am now paying less than half the rate of Wawanesa so they over - charge too!!!

Car hit by another person in August, insurance did not try to get us top dollar for car, they also declared salvage status on car before we settled and it was still road worthy? Can you say bargaining in bad faith, forced us to take off road and get another vehicle out of pocket right away before settled in Nov 2013, eventually got paid more than offered but the tactic of declaring car as salvage status when road worthy was ludicrous... why no class action law suits yet baffles the mind.

They eventually come up a $1000 from what they said and let us keep the car in end as salvage which was better than what we were first offered which was at least $1500 below market value even with higher kms, have not sold car as salvage yet, but should get $1200, so made out better in end than if I had sold on market wholesale, but not if I had accepted their low offer to start with!!

Son was quoted about $125 per month, after he asked them to check his grid level due to tickets and a suspension, they claimed he did not divulge everything, then took out three months of premiums out of his account in one shot at $260 x 3 months = $780, over double what he was quoted, I told him to go elsewhere before that but he did not listen... live and learn!! That was just for comp an PL no collision coverage! He called to cancel, they still took another payment out, then said oh by the way you have to sign this and send it back to us (the broker), over 3 weeks later, then did not send a policy or pink slips out on time so technically was driving with out insurance for two weeks until I told him to park and cancel in writing... of course they said he would get his money back (less min. retained premium at higher amount? and 1 month plus beyond when he quit driving... time will tell, still waiting for that form and credit back??

We cannot move insurers until two open home claims settled so why would I use them again in future after I can change insurers!!

If you want to talk to a broker from wawanesa and if you are new to auto insurance think twice of talking to Kim. When I missed to pay my auto's downpayment and advance payment the first time I never thought that automatically the cheque will be dropped again for the second time withoout wawanesa informing that my cheque bounced back. Then I received an email my policy was automatically cancelled. I talked to Kim. She told me same thing that was emailed to me that if I want my policy reinstated I have to pay the whole amount of my policy for one year. I told kim that I cannot afford to pay the whole amount. I asked her if there's other option. She told me no other insurance company will accept me bec. I missed to pay and only Johnson's will accept me. Because I was totally new to such policy and I told her that kim was so impatient on me that the only option she was giving me is to pay the whole amount

rates are good but when it comes to claims the adjusters talk back at you yell at you…

Dont let this company fool you. Most if not all the reviews are based on people who have not been in an accident or who have not submitted a claim. Steer absolutely clear of this company. Their rates are the only thing going for them. Don't wait to find out what its really like to submit a claim to this company. Adjusters that talk down to you and haven't got a clue whats going on because they just follow policies and procedures.
Run down walk away from this company. Do your self a favor and go with the best. Western! Skip this company all together. Horrible communication skills. If Wawanesa was the only insurance company left in the world, I would drive without insurance and take my chances.
Guys don't let the figures sway you, they are the absolute worst insurance company ever. They are at the top of the worst.
Don't fool yourself I've been with them for many years too, and everything was fine. Until I needed them.