Wawanesa Auto Insurance Reviews

I found out recently that an accident I had 17 years ago that was NOT my fault is listed as MY fault. I only found out because I'm shopping around for insurance and was told by other companies. When I contacted, I was told I can't talk to anyone and that it could have been put in the computer wrong, but they won't go back that far!! They will keep it on my record for 20 years. They have been ripping me off for 17 years. When we asked why our insurance was so high this year, we were told it's just the way it is!!. Wawanesa was 2500-4000$ more than quotes we have received. We are moving companies and paying 4000 less than what these people wanted.

I paid for rental car replacement on my policy however the two companies they use for rental cars Enterprise and Hertz had no vehicles. I found my own rental car they refused to pay the rates and offed me $22.00 a day for Uber which would not even get me out of my neighbourhood. Save yourself the Mental Distress of dealing with thise IDIOTS and find a company that offers better customer service. I will be filing a lawsuit for loss of wages, mental distress and acting in bad faith.

I was hit three times. Wawanesa never investigated the claims and all resulted in fault on me. I realized about that when tried to do a quote with a new company. These were in my records as "accidents caused by me" reason why my insurance is too high.
Also when I wanted to talk to them the wait times in the phone were more than four hours.
I was never involved in an accident and I never hit anybody but my records are terrible because of this Wawanesa.
Do not hire them.

If you are in an accident, they will not help you, they will scam you into signing wrong forms so they don’t have to pay, they will not cover what is prescribed, they will take months to reply, you will never be allowed to speak to a supervisor, you will suffer more than you ever thought possible. Even lawyers can’t access a supervisor after 2 years. They will never have your back. Stay away from them if you care about anyone who rides in your car.

Absolute joke. I was dealing with a lady located in Edmonton. Angelica. She was rude, not accommodating whatsoever and snarky. Absolute 0 bedside manner. I am changing companies solely based on my experience with her.