Car Insurance Reviews

Wawanesa Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(124 reviews)
Wawanesa
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

N/A

by Anonymous on Apr 11, 2012
4 out of 5 stars

Wawanesa gave me a good rate although I had 3 tickets (the only 3 in my life, but I happened to get them all within 2 years). My previous insurer had upped my rates considerably as a result with no consideration for my previous excellent record.

1 of 1 people found this review helpful. Did you?

YesNo

N/A

by Anonymous on Apr 11, 2012
2 out of 5 stars

Accusatory, extremely argumentative to being rude.

1 of 1 people found this review helpful. Did you?

YesNo

N/A

by Anonymous on Apr 11, 2012
4.5 out of 5 stars

More forgiving of the tickets I had when I first got policy. Now that I haven't had a ticket in several years, their rates are still good.

1 of 1 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

N/A

by Anonymous on Apr 11, 2012
4 out of 5 stars

Personnally have not had an issue ... but my daughter is with the same company and with a recent claim we had an issue with the adjuster and after a month of telephone tag and then her not calling at all, we call the insurance company and asked them to have a new adjuster assigned. Since then things have been moving along ... the work is scheduled for the end of the month so claim is not closed yet.

1 of 1 people found this review helpful. Did you?

YesNo

My auto collision claim experience

by RachelleW4 on Jan 23, 2024
5 out of 5 stars

I was recently involved in a collision.
My adjuster helped me at Wananesa.
She advised me of all the steps to complete and got me in a rental right away. I was also list of many different centers to take my vehicle close by. All the paperwork on each end was all taken care of. I felt like I had to do almost nothing and had absolutely everything taken care of for me. I am greatful for this experience. Thank you!

0 of 0 people found this review helpful. Did you?

YesNo

Horrendous Customer Service

by Lisa on Nov 15, 2023
1 out of 5 stars

I paid for rental car replacement on my policy however the two companies they use for rental cars Enterprise and Hertz had no vehicles. I found my own rental car they refused to pay the rates and offed me $22.00 a day for Uber which would not even get me out of my neighbourhood. Save yourself the Mental Distress of dealing with thise IDIOTS and find a company that offers better customer service. I will be filing a lawsuit for loss of wages, mental distress and acting in bad faith.

0 of 0 people found this review helpful. Did you?

YesNo
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Service satisfaction

by Anna Macpherson on Nov 5, 2023
1 out of 5 stars

Very bad service. Can not communicate with them. Leave as many messages as you want. Nobody will call back.

0 of 0 people found this review helpful. Did you?

YesNo

The most negligent company I have ever dealt with

by Alex C on Sep 13, 2023
1 out of 5 stars

I was hit three times. Wawanesa never investigated the claims and all resulted in fault on me. I realized about that when tried to do a quote with a new company. These were in my records as "accidents caused by me" reason why my insurance is too high.
Also when I wanted to talk to them the wait times in the phone were more than four hours.
I was never involved in an accident and I never hit anybody but my records are terrible because of this Wawanesa.
Do not hire them.

0 of 0 people found this review helpful. Did you?

YesNo

Avoid this company!

by Wawanesa Sucks on Sep 1, 2023
1 out of 5 stars

If you are in an accident, they will not help you, they will scam you into signing wrong forms so they don’t have to pay, they will not cover what is prescribed, they will take months to reply, you will never be allowed to speak to a supervisor, you will suffer more than you ever thought possible. Even lawyers can’t access a supervisor after 2 years. They will never have your back. Stay away from them if you care about anyone who rides in your car.

0 of 0 people found this review helpful. Did you?

YesNo

If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Rate increase without documentation

by Alysia Dakus on Jul 18, 2023
1 out of 5 stars

I have been a customer of theirs for about 12-13 years. Never really had any issues until now. I took a sudden rate increase without documentation sent to me to let me know about the increase. I called my broker to find out why my PLPD for my 16-year-old truck went up $51. Turns out that at renewal time they don’t always pull people's records. So now I have taken an increase on 2 traffic tickets that happened 2 years ago! Total crap! And now I have to carry this for 3 years when they should have been pulling the record every year. I am considering switching companies and finding one that is more professional and prompt with paperwork/communication.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics