Car Insurance Reviews

Wawanesa Auto Insurance Reviews

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(124 reviews)
Wawanesa
1.6 out of 5 stars:
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Terrible customer service

by Livid in London on Feb 27, 2015
2 out of 5 stars

I had an auto collision claim that I files with Wawanesa on Feb 2nd, 2015. They assigned me a claim number on Feb 3rd and advised me of their approved repair shops. I identified the repair shop I would use and took my car in the following day. As of Feb 27th, I have called my local claims office 9 times, and they never pick up. I leave messages, but the adjustor for my claim never returns my call. I have since called my insurance broker 3 times to seek assistance, and they too are unable to get anyone from Wawanesa respond. I believe that this is beyond terrible customer service.

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