Wawanesa Auto Insurance Reviews

Had an 89 Toyota Tercell back in 1995 and was in a car accident that nearly ended my life. I was on comprehensive coverage and it was like pulling teeth to get my claims from them. They were so slow with the claims process that I had to force my injured self back to work to make ends meet. Nearly reinjuring myself again in the process. What a terrible way to take someone's money and do not return the value of the car back to them for so long a time. Shame on Wawanesa, I will never go with them again. I remember calling so many times to check back with them and they kept giving me the brush off and a bunch of excuses that made me feel that I was forgotten. Promising me 2 weeks, then 3 weeks, etc. Disgusting.

I generally pay yearly to have that bill out of my way, this year I had extended bills so I decided to split the bill, I paid half, then a quarter and the final payment which states right on the form they provided says Aug. 3rd, and they wanted the payment a month after I paid the first quarter of the last half, I paid more to bring down the final payment. They don't seem to honor their own agreement papers. I tried talking to them, but they won't budge, I have other small-time debts to pay, so not paying till the due date "they" wrote down.

i had a claim 2 1/2 years ago they did not cover the towing of my car to the garage
I got a rental car for a while (my deposit I only got it back 3 months later after all the calls an complaints)
after that my insurance rate keeps going up.
When I called to find out why, the agent was told me about cars in the area being at risk and I should moved...
I moved I save 70$ the 1st year... after that it just keeps going up...
the rate was low at 1st but then got a little too crazy...
I found a better deal with dejardins

I'd been with Wawanesa for 20 years through a broker South Land Insurance. Never had any problems with their policy nor did I have any problems with broker. But recently, the customer service of South Land has plummeted into a stinking sewer. I was literarily told off by the an agent. Yeesh!
I'm leaving to another broker and get this, I will be actually paying more.

I had an auto collision claim that I files with Wawanesa on Feb 2nd, 2015. They assigned me a claim number on Feb 3rd and advised me of their approved repair shops. I identified the repair shop I would use and took my car in the following day. As of Feb 27th, I have called my local claims office 9 times, and they never pick up. I leave messages, but the adjustor for my claim never returns my call. I have since called my insurance broker 3 times to seek assistance, and they too are unable to get anyone from Wawanesa respond. I believe that this is beyond terrible customer service.