Car Insurance Reviews

Western Assurance Auto Insurance Reviews

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(15 reviews)
Western Assurance
1.8 out of 5 stars:
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Western Assurance/RSA Group.

by AnnC on Jun 10, 2019
1 out of 5 stars

I would give this company zero stars if it were possible. Horrible customer service, emails that provide absolutely nothing of value, no information regarding your claim but only excuses. My car was rear-ended, I was not at fault and the incident report said so. 14 days later and no information regarding the damage assessment of my car. I have repeatedly emailed my damage assessor and received polite useless emails, basically, saying nothing. I have used this company for 18 years, I have never had to make a claim and I am so glad to be dumping this company. After all of the negative reviews online about RSA and Western Assurance, it's true, they are indeed the worse company. I will never recommend this company. I hope they go out of business.

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