Car Insurance Reviews

PC Insurance Auto Insurance Reviews

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(49 reviews)
PC Insurance
2.7 out of 5 stars:
Customer service:
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The best!!

by SA on Aug 26, 2024
5 out of 5 stars

You were truly amazing and beyond helpful in everything we dealt with. I wish I could make you my insurance go to guy. You were so kind, and you always did what you said you were going to do. I strongly recommend you!! The rates were well below what was being offered at other companies. The best experience I have had with an agent!!!

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Terrible company to deal with, there is a reason they are so cheap

by unhappy_camper on Jun 11, 2024
1 out of 5 stars

Made the mistake of choosing this company for my daughters first insurance due to the price. We have been over charged due to an agent not updating the policy back in march. Since then I have talked to 3 agents and 1 supervisor all who end up ghosting and not dealing with the issue. Pembridge won't honor the original file date that I have emails for because she didn't do her job back in March and it finally got done in May. We will be cancelling and reviewing anywhere I can to help others.

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Misreprentation

by Unhappy in Calgary on Mar 22, 2024
1 out of 5 stars

To say I am disappointed is an understatement. When seeking a quote for car and home insurance, I was asked what I was currently paying. I told them. Then the salesperson gave me a quote undercutting my current insurer. I got a call later saying there was a premium increase of $21. I still thought it was worth it. My credit card was charged for the purchase. When I got the documents from the insurer, I found I had to pay an additional $312. This was 15% more than I was originally quoted. When I contacted salesperson, he told me to contact service. Very lengthy delay on trying to get through.
I will not ever deal with PC financial as a broker again.

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Customer service

by Karen F. on Jan 16, 2024
4.5 out of 5 stars

I was looking for car and condo insurance. And the broker made it fast easy and explained everything well to me. Agent did a good job in explaining and making me feel comfortable with the decision to go with pc insurance.

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Car insurance

by Martin Thompson on Nov 17, 2023
5 out of 5 stars

Representative was very helpful I and knowledgable. Service was good and I received the correct information. I needed it, thank you.

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Home and car insurance

by Alison on Sep 27, 2023
2.3 out of 5 stars

I have never been treated so badly by a company in my life and the customer service was the worst!!
I would never recommend this insurance company to anyone

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Awful customer service

by Gemini on Sep 22, 2023
1 out of 5 stars

My car insurance went up every year even I never had a claim!
Very long waiting time at call Center, unprofessional and helpless customer support!
Definitely NOT recommended!
PC insurance management should look at the company reputation and performance if they care at all!

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Can never get ahold of someone... Hours on the phone waiting on hold...

by Tony Painter on Sep 26, 2022
1 out of 5 stars

So disappointed going on 3 weeks to correct an error on monthly payments. They sure can take your money but take their sweet time returning money that should not gave been taken. Can never talk to anyone and takes days to get an on-phone appointment. Then talked down as if you are the dummy that made the mistake. Bottom line l wish l had stayed with my old insurance company.

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