PC Insurance Auto Insurance Reviews

I almost had my insurance cancelled for non-payment because a number was written down incorrectly on their end. Then I called to correct it and they didn’t put the payment through? So I paid the insurance company directly to avoid any more confusion on PC’s end, again.

Just called PC to get insurance because their online quote was by far the cheapest, but we had a policy cancelled in 2015 due to a credit card payment not going through but it was reinstated later the same day when we sorted the problem. PC counted that as a cancellation due to nonpayment and then wanted to have us pay in full (I was happy to do so as that was the original plan) but also wanted to jack the price up by almost $400. We have never had an at-fault accident, never had a speeding ticket, no driving violations, etc, completely clean driving record and only one issue ever with payment in our history so I found the extra almost $400 they wanted to charge us to be ridiculous. So I immediately told them no and had my husband call around, we ended up going through TD, exact same history, they also had us pay in full (again, we were happy to do so as it was our original plan anyway and we understand that we're more of a risk on paper due to the payment mix up in 2015), but they didn't jack the price up and we ended up with a better policy (24/7 roadside assistance, rental vehicle covered, accident forgiveness, new vehicle replacement, etc) for a little over $300 cheaper than what PC wanted to charge us.

Avoid PC at all costs, they quote you less so you think they'll be cheaper and then they try to screw you with fees and BS extra charges.

I definitely highly unrecommend everyone PC Insurance as a coverage.

There are many reasons behind it.

1) When I took G License, it supposed to reduce my insurance but PC never did that happened.

2) Recently I am planning to visit back home generally insurance companies help customer to waive some charges
but when I contact PC Service department they are saying I won't get any waived charges and the policy remains same.

Thank god I never met any accidents, I can assume PC can tell the third party sorry we can't pay you for your loss.

Zero Customer Value with Cheap Policy Rules.

I was supposed to get a new policy since I moved from Halifax to Ontario. Everything seemed fine until the broker didn't send me a new policy and temporary insurance and cancelled my old policy. I am unable to drive for two days and this affected my work. There's no one able to help after 5 pm on Saturday. I get that, it's Saturday so I don't care and I just want to go home, right?

This is so terrible. How can you forget to send a new policy, but only cancel your old one? Such a poor customer service.

Customer service sucks!!!! Agent admitted to be working for insurance company, not the client. Ask for information pertaining to my file - refuse to release, really, my own file!!!! I had to get IBC & RIBO involved, now on to the Ombudsman as they still refuse to release information.
All very simple -- they are NOT there to help, just pay, pay & pay and do as we say or we will suspend or remove your policy.
Time to move on!!!!

After a week of providing more information almost every day for a new auto policy I was directed to go to Service Ontario and get a non-plated registration to prove to them I was going to register vehicle in Ontario. this would have declared the vehicle "unfit" meaning I would have to have it towed for inspection. I called and emailed PC from Service Ontario repeatedly and got no response, nadda. I called State Farm and had my policy in 30 minutes for about the same price.... Never again with PC, massive runaround and then left hanging in the wind like I had leprosy.

I was supposed to get 3000 points each year for renewing my home insurance policy& each year I would get 3000 more points also well as what I got the previous years. So 1st year 3000, 2nd year 6000, 3rd year 9000 points to a max amt. of 30,000 pc points (just for renewing each year). The same with the auto insurance 1st year 5000 points 2nd year 10,000 points, 3rd yr. 15,000 points to a maximum of 50,000 points. Each yr. after you would continue to earn 50,000 points for 30,000 points . So this is some serious points. I had insurance for 10 years auto & home & they never put the points in my account. I had to go after them for the points - the points were automatically supposed to be put into my account. If it happened to me - how many other clients are missing points they are supposed to get automatically.