Car Insurance Reviews
Cooperators Auto Insurance Reviews
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(169 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (12)
Agent/rep availability (10)
Agent/rep callbacks (9)
Agent/rep knowledge (15)
Billing/payments (27)
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Cancellation experience (21)
Cancellation fee (4)
Claim - adjuster (6)
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Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (15)
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Claim - theft (1)
Claim - windshield/glass (2)
Claim payout amount (1)
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Insurance Rates, Prices (19)
Legal actions (1)
Parking/pausing policy (1)
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Policy changes experience (2)
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Policy coverage (27)
Rates at renewal (9)
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Rates for bad drivers (1)
Rates for good drivers (5)
Rates for second driver (1)
Rates for young drivers (3)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
Review author
Over and above by not 1 but 2 Advisors!
I called from home 10 minutes before closing on a Saturday afternoon to see if I had time to get my car insurance renewed. I completely forgot it had expired the day before and the office was located just around the corner.
Unfortunately, due to Covid, the Insurance Advisor who answered my call worked from home. Instead of simply replying she couldn't help, she immediately contacted the lone Advisor at the office to see if he could hold the doors open for me. He agreed!
The in-office Insurance Advisor, Arash, quickly completed my request with grace and professionalism, despite an unusually busy day.
Thank you Co-Operators for hiring amazing Advisors!