STAY AWAY!
by avsweet on Feb 27, 2024
1 out of 5 stars
Car Insurance Reviews
Cooperators Auto Insurance Reviews
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(165 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (9)
Agent/rep availability (8)
Agent/rep callbacks (7)
Agent/rep knowledge (12)
Billing/payments (27)
Broker experience (1)
Cancellation experience (20)
Cancellation fee (4)
Claim - adjuster (5)
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Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (15)
Claim - repair shop (7)
Claim - theft (1)
Claim - windshield/glass (2)
Claim payout amount (1)
Claim processing time (4)
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Insurance Rates, Prices (19)
Legal actions (1)
Parking/pausing policy (1)
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Policy changes experience (2)
Policy clarity (1)
Policy coverage (26)
Rates at renewal (9)
Rates competitiveness (6)
Rates for bad drivers (1)
Rates for good drivers (5)
Rates for second driver (1)
Rates for young drivers (3)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
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If I could give ZERO stars I would Worst insurance company ever!!!! DO NOT go with Cooperators if you get into an accident they will give you the run around for months!!!!!!!!! They will take your rental back within 1 week so you’re left with no car for months!!!!!! They don’t keep you updated if you get into an accident you’re basically on your own. If you’re going with an insurance company go with anyone but Cooperators trust me !!!!!
I have a claim in place, I have called several times, waited over an hour every time and no one gets back to me. I even used the call-back option and NO ONE CALLS BACK! Totally useless insurance company.
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The worst insurance company I have ever worked with in my life. Can't pick up the phone, can't answer simple questions about your insurance, they lie they rip you off. Don't go with this insurance company!
I received rebates for less driving as well as a rebate for being mortgage-free, which was early July. I've just got my statement for renewal jacked my insurance up to $400 for the year. GREAT savings and then I try to speak to someone, waited for 2 hours on hold and finally, gave up. Insurance is legalized extortion.
Honestly if I could give 0 stars I would! This company lack professionalism, communication and anything positive that a business should have. I had a terrible claim experience with them and now I'm just trying to get information making sure everything was paid. And I have sent several follow ups to different parties of this company and have heard 0 replies from anyone. It takes two seconds to send a email or let someone know what process you are in. Honestly don't know how this company is still in business. STAY AWAY!!!!!!!!!!