Cooperators Auto Insurance Reviews

I was in a car accident and expected a long struggle to finalize claim related matters. Was totally surprised at helpful and professional handling of the entire matter by the adjustor who explained the entitlements l was not aware of and took it upon herself to clarify any grey areas. I don't know yet how long it will take to finalize the claim but so far so good.

I am posting because I am surprised by the under 2-star reviews. Seems pretty fishy. I had a small fender bender and because of my 25 years of no claims, they did not charge me at all. They are polite every time I deal with them.

I've had two not-at-fault accidents caused by careless/reckless drivers, who evidently were charged by police - but I digress. After both accidents I called The Cooperators within an hour of the collision, and they immediately got to work with renting me a car, getting my car taken to a body shop, and hooking me up with their injury claims people. My premiums are pretty low, and my experiences have been nothing but great. You're doing it wrong if you're not with The Cooperators. I had physio for several months after one of my accidents, paired with massage and acupuncture - all covered by my claim, and never once did I have an issue with anything. They're fabulous. I was with Aviva years and years ago, and they were the absolute worst company I've ever had to deal with in my life. Had another not-at-fault when I was 18 - pizza delivery man hit me going 80 in a 40, and HE GOT 0% AT FAULT, and I had to take the hit - literally! When he caused the accident! I even had viable witnesses that they deemed unfit to testify.... I was livid. As soon as they closed that claim, I moved to The Cooperators, and they've been fantastic ever since. I recently got life insurance through them, and will be buying my first house and insuring it with them this year. Don't go anywhere else but Cooperators - but especially never ever ever use Aviva. Unless you want to be called a liar and get blamed for something you didn't do, just because you're an 18 year old female and the pizza dude was a 50+ year old man. (I'm still bitter, can you tell?)

Lived in Ontario for a couple of years and had hail damage to a vehicle. The claim was handled efficiently and professionally. The representative was responsive, knowledgeable and very prompt. Very satisfied with the overall experience.