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I had my truck go into the shop for a break and enter. Decisions that were made by the claims adjuster made me without a truck for 3 months and then I get a truck back with a damaged engine and I had to foot the bill to replace the engine which made me lose my insurance should not have had to deal with this. I jumped through all their hopes. I did everything they said. It was including filing a secondary police report for vandalism but the resulting damage ended up me having a damaged engine that they wouldn't cover they still screwed me over 11 years of being with this company paying full coverage on 3 to 4 vehicles at a time. Even when I got tired of being screwed around I asked to speak to a manager. People wouldn't let me speak to a manager... That's how they run their company.