Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

This page has been viewed by: Please wait... consumers
(408 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:
Share your own experience
Write a review

Unhappy customer

by Unhappy customer on Oct 15, 2021
1 out of 5 stars

Paid card off Oct 1. Purchased something on Oct 7. Since then unable to use our card... unable to get help. Unable to email for help. Unable to log in as access is denied. Unable to phone. Have been waiting over 1 hour with no response on 3 occasions. Terrible service. Can’t imagine if we would lose our card or have it stolen what we would do. Hopefully, there is no fraud happening. As soon as I can I am cancelling my card.

0 of 0 people found this review helpful. Did you?

YesNo

Poor Customer Service

by Marg Harlang on Apr 3, 2021
1 out of 5 stars

I have now called 7 times over a 10 day period and have not yet been able to reach a customer service supervisor or have one call me back. PC MC sent a letter that reduced my credit limit with no explanation and no evident recourse. I use the credit card extensively every month and pay it off each month. I called to get an explanation and increase or return the credit limit to the previous level. Every time I call I am advised that I must speak to a supervisor but none is ever available and no one has ever called me back and more than a week has passed. Really poor customer service.

1 of 1 people found this review helpful. Did you?

YesNo