Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

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(408 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
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Don't Lose Card

by Andy C on May 11, 2022
1 out of 5 stars

You'll wait over a month to have it replaced. The online app lost card report didn't go through. I've waited over a month for a replacement card! Phone wait times are unacceptably long. There are better card services out there.

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Ridiculous wait times to get any phone support

by Frustrated cardholder on May 7, 2022
1 out of 5 stars

I have had this card for quite some time but in the last couple of years, the phone support has completely deteriorated! God for us you lose your card and need to speak to someone immediately or if there are suspicious activity on your card. It doesn’t matter what time of the day you call, first thing in the morning or midnight, there are always “extended wait times due to high call volume” who the hell is calling you at 2:00 am???!!! I’d give them -10 stars if that was an option! Worst than calling government agencies

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Contact Center

by Kerise on Apr 30, 2022
1 out of 5 stars

This is the worst bank worst credit card ever. 4 days and I can’t get a hold of someone... Ridiculous... I wanna give zero 0 for ratings!

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Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). What else will you get:

 

  • Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment
  • Earn 3 Scotia Rewards points for every $1 you spend at eligible gas stations, daily transit, and select streaming services
  • Earn 1 point for every $1 you spend on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7
  • Comprehensive Travel Insurance coverage with 25 days of travel medical insurance for eligible persons under age 65

Get this card / Apply online

They had the wrong expiry date on the system than my physical card

by Jen on Apr 23, 2022
1 out of 5 stars

The system wouldn't allow me to activate the card forever online, blocking me out so many times due to the "UNSUCCESSFUL ATTEMPT" from their error.
And the waiting time to fix this is ridiculous. I waited to talk to a general staff for 2 hours and then 2 more hours to a specialized agent.
Don't have this card!!!

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Buzzbee

by Buzzbee on Apr 23, 2022
1 out of 5 stars

I have been trying for the last couple of days to speak to someone about getting a new credit card as the card I currently have may have been compromised. Of course, the wait times to talk to someone on the phone is unbelieveably long to the point where you give up waiting. To go online, and you ask for a "live agent" the system spews out everything you do not want. What gives? Are you trying to lose customers? I ended up having to lock my account and decrease my credit limit as I do not want to risk someone using my card. This company does not seem to care about their customers because if they did their service would be a lot better. This company does not even deserve a rating of 1.

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Long wait time and no interests of resolving any issues

by Linda on Apr 21, 2022
1 out of 5 stars

You need to wait 3 hours to get a chance to talk to a customer service representative. I have charged a $25 cash equivalent fee and I asked if it is possible to cancel it, but the answer is NO!

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Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment 

Get this card / Apply online

Bad card

by Mervyn Chin on Apr 12, 2022
1 out of 5 stars

The wait times are horrible with over an hour plus every time They are too cheap to get more staff. Goodbye. I am getting another card and destroying this card.

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Phone wait time

by unhappy on Mar 30, 2022
1.3 out of 5 stars

I waited over an hour. I give up. I guess they are not making enough money to hire people to answer their phones...

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High volume waiting

by Caro on Mar 25, 2022
1 out of 5 stars

The first two times I had called I had waited 45minutes each and when being transferred it hung up each time. The third time I called I was waiting for 2 hours and spoke with Mitch.
The waiting time is absolutely ridiculous and in the end, I wasn’t even helped with why I was calling. A waste of my whole morning.

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Scotia Momentum VISA Infinite Card

Scotia Momentum VISA Infinite Card

Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. What else will you get:

 

  • 4% on eligible recurring bill payments and grocery store purchases
  • 2% on eligible gas station and daily transit purchases
  • 1% cash back on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7 Visa Infinite Dining Series Visa Infinite Music Series Wine Country Wonders Luxury Hotel Privileges
  • Comprehensive Travel Insurance & New Mobile Device Insurance coverage

Get this card / Apply online

Long wait times - joke

by fp on Mar 19, 2022
1 out of 5 stars

Crazy wait times - waited 2 hours and gave up.
Hire a new customer service team!!!
Having one part-time employee working 2 hours each day is not working out for you or your customers!!!

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