Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

This page has been viewed by: Please wait... consumers
(404 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:
Share your own experience
Write a review

Customer Service

by Ladybird on May 12, 2022
3 out of 5 stars

While I am pleased overall with the credit card, it has proved almost impossible to contact Customer Service. While "your call is important to us" is OK for a short while, having to wait for hours and hours with no result is unacceptable, especially when other card providers are able to answer a call in a very short time.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Don't Lose Card

by Andy C on May 11, 2022
1 out of 5 stars

You'll wait over a month to have it replaced. The online app lost card report didn't go through. I've waited over a month for a replacement card! Phone wait times are unacceptably long. There are better card services out there.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Ridiculous wait times to get any phone support

by Frustrated cardholder on May 7, 2022
1 out of 5 stars

I have had this card for quite some time but in the last couple of years, the phone support has completely deteriorated! God for us you lose your card and need to speak to someone immediately or if there are suspicious activity on your card. It doesn’t matter what time of the day you call, first thing in the morning or midnight, there are always “extended wait times due to high call volume” who the hell is calling you at 2:00 am???!!! I’d give them -10 stars if that was an option! Worst than calling government agencies

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Scotia Momentum Visa Infinite Card

Scotia Momentum Visa Infinite Card

Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. 

Get this card / Apply online

Customer Service

by Canadian Consumer on May 6, 2022
2 out of 5 stars

Wait times are unreasonably long, in excess of an hour. This is unacceptable given the many options for comparable credit cards. Do better.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Contact Center

by Kerise on Apr 30, 2022
1 out of 5 stars

This is the worst bank worst credit card ever. 4 days and I can’t get a hold of someone... Ridiculous... I wanna give zero 0 for ratings!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Every time we call, it's an hour or more wait time

by aujcar on Apr 29, 2022
1 out of 5 stars

They need to hire more customer service representatives.
Every wait is over an hour... I am currently on hold as we speak and have been on hold since 9:30. Right now the time is 10:50 and I still have not been taken off the hold.
Have done several errands and even called a different company to ask for a return in the process.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). What else will you get:

 

  • Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment
  • Earn 3 Scotia Rewards points for every $1 you spend at eligible gas stations, daily transit, and select streaming services
  • Earn 1 point for every $1 you spend on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7
  • Comprehensive Travel Insurance coverage with 25 days of travel medical insurance for eligible persons under age 65

Get this card / Apply online

PC MASTERCARD

by Denise shabatowski on Apr 28, 2022
1 out of 5 stars

This credit company's PC Mastercard is awful! I can't get a hold of them to cancel it. I think I will start making phone calls calling my lawyer and him what to do. DON'T GET THIS CARD! YOU WILL REGRET IT!

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

They had the wrong expiry date on the system than my physical card

by Jen on Apr 23, 2022
1 out of 5 stars

The system wouldn't allow me to activate the card forever online, blocking me out so many times due to the "UNSUCCESSFUL ATTEMPT" from their error.
And the waiting time to fix this is ridiculous. I waited to talk to a general staff for 2 hours and then 2 more hours to a specialized agent.
Don't have this card!!!

0 of 0 people found this review helpful. Did you?

YesNo

Buzzbee

by Buzzbee on Apr 23, 2022
1 out of 5 stars

I have been trying for the last couple of days to speak to someone about getting a new credit card as the card I currently have may have been compromised. Of course, the wait times to talk to someone on the phone is unbelieveably long to the point where you give up waiting. To go online, and you ask for a "live agent" the system spews out everything you do not want. What gives? Are you trying to lose customers? I ended up having to lock my account and decrease my credit limit as I do not want to risk someone using my card. This company does not seem to care about their customers because if they did their service would be a lot better. This company does not even deserve a rating of 1.

0 of 0 people found this review helpful. Did you?

YesNo

Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment 

Get this card / Apply online

Long wait time and no interests of resolving any issues

by Linda on Apr 21, 2022
1 out of 5 stars

You need to wait 3 hours to get a chance to talk to a customer service representative. I have charged a $25 cash equivalent fee and I asked if it is possible to cancel it, but the answer is NO!

0 of 0 people found this review helpful. Did you?

YesNo