Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

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(411 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
Customer service:
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Time to move on

by Tomd on Dec 27, 2021
1.5 out of 5 stars

Soon as this card expires I'm done!
You can't even talk to an alive person anyone...
So I set up a chat - no response.

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They never award points!!!

by Aziz Moten on Jan 12, 2021
1 out of 5 stars

This company is a complete joke. They advertise to the entire world about their 100,000 points and then when it’s time to claim you go around the entire universe to get your points. They credit a measly 20k points in the beginning and the balance of 80k never comes to the account. An absolute disaster of a customer service where they ignore your issue and end the chat by not resolving anything. I repeatedly asked to talk to the manager and they never transfer the call. Disaster! STILL WAITING TO GET MY 80k points!!! UTTERLY DISAPPOINTED!

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Heed the warnings and stay far, far away from this card.

by Fiona Darkin on Dec 5, 2021
1 out of 5 stars

FRUSTRATING customer service. If you enjoy spending hours on hold and a website that doesn't work, by all means, get this card.
I haven't used the card because the first time they sent it, it didn't arrive. I sat on hold for an hour to be told "sit tight - it's probably going to arrive in the next day or two!".
Three weeks later, still hadn't arrived. I sat on hold for another hour to be told "we'll send you another card!"
The card finally arrived.
I try to activate it online, fill out everything, get the message "The system is unavailable. Try again in 10-15 minutes".
Tried the chat feature. It's a bot that cannot answer any but the most basic questions.

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Tangerine World Mastercard®

Tangerine World Mastercard

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard. 
What else will you get:

 

  • Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
  • No limit on the amount of Money-Back Rewards you can earn.
  • Change your 2% Money-Back Categories to suit your spending.
  • Mobile Device Insurance

Get this card / Apply online

Worst Customer Service

by LJ on Nov 14, 2021
1.7 out of 5 stars

I am presently on hold. I have been on hold 4 times this week for over an hour each. They do not answer their phones regardless of time of day. They do not offer call backs. Their online help takes two days to respond and asks you to call in. I have never experienced customer service this poor in my life.

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