Presidents Choice Financial MASTERCARD Consumer Reviews

This is the worst bank worst credit card ever. 4 days and I can’t get a hold of someone... Ridiculous... I wanna give zero 0 for ratings!

They need to hire more customer service representatives.
Every wait is over an hour... I am currently on hold as we speak and have been on hold since 9:30. Right now the time is 10:50 and I still have not been taken off the hold.
Have done several errands and even called a different company to ask for a return in the process.

This credit company's PC Mastercard is awful! I can't get a hold of them to cancel it. I think I will start making phone calls calling my lawyer and him what to do. DON'T GET THIS CARD! YOU WILL REGRET IT!

This credit card is awful! I pay my full amount to delete my account and they still charge me more interest after paying in full and cancelling my credit card! I had to wait for 3 hours on the phone for customer service and it was so nasty... Never answer what I was asking trying to get someone else like a supervisor and couldn't get me one... This is so disappointing PC credit card! Do not get this card! The interests are so high but customer service are awful! Please, be careful!

The system wouldn't allow me to activate the card forever online, blocking me out so many times due to the "UNSUCCESSFUL ATTEMPT" from their error.
And the waiting time to fix this is ridiculous. I waited to talk to a general staff for 2 hours and then 2 more hours to a specialized agent.
Don't have this card!!!

I have been trying for the last couple of days to speak to someone about getting a new credit card as the card I currently have may have been compromised. Of course, the wait times to talk to someone on the phone is unbelieveably long to the point where you give up waiting. To go online, and you ask for a "live agent" the system spews out everything you do not want. What gives? Are you trying to lose customers? I ended up having to lock my account and decrease my credit limit as I do not want to risk someone using my card. This company does not seem to care about their customers because if they did their service would be a lot better. This company does not even deserve a rating of 1.

And was worried. I didn’t use the card but then decided to. Well, it’s true. I was using it and suddenly a transaction got blocked as fraud. Okay! Then I receive a text message asking me to confirm the transaction as legit or fraud. Okay! It’s legit, now give me my card access back! It never worked again anyway. Fast forward a week, finally, I get a statement! But oh no, I can’t log in to my account anymore and I must call customer service! So what happens if they can’t help me? Does my credit go to hell because I can’t even pay my bill?

You need to wait 3 hours to get a chance to talk to a customer service representative. I have charged a $25 cash equivalent fee and I asked if it is possible to cancel it, but the answer is NO!

They would not even listen when I tried to get them to not close the account, refused to even consider the reasons for doing so was wrong

My first credit card had a nominal credit limit of 35$ (this was 1995, so probably like 100$ in today’s funds), and I could make purchases in any amount, as long as the card was adequately funded ahead of time. I tried pre-funding the PC Financial MasterCard, yet a purchase still declined, and, after being on hold for over an hour, asking for the solution, the situation is still impossible to resolve, or even workaround. I expected more from this 21st century, but with this kind of devolution in service and features, I cannot be honestly optimistic about the progress of civilization.