RBC Rewards VISA Consumer Reviews
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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Booking through RBC, Air Canada charged a fee of $80.00.
Cancelling the ticket is a nightmare, they don't allow it online, you have to phone, 2 hours later I hung up.
Air Canada won't help they consider RBC a travel Agent. I can assure you RBC Visa is not worth the fees or the nightmare dealing with them.
I booked a trip to Mexico which is supposed to leave in 4 days. I have no confirmation other than a booking number. I have waited on hold for a total of 4.6 hours and twice has the call dropped with no callback. This company does not seem interested in providing even the most basic customer service. I was previously with VISA through another bank and am looking into switching back as this is a nightmare and a complete waste of my time
Scotia Momentum VISA Infinite Card
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. What else will you get:
- 4% on eligible recurring bill payments and grocery store purchases
- 2% on eligible gas station and daily transit purchases
- 1% cash back on all other eligible everyday purchases
- Complimentary Concierge Services 24/7 Visa Infinite Dining Series Visa Infinite Music Series Wine Country Wonders Luxury Hotel Privileges
- Comprehensive Travel Insurance & New Mobile Device Insurance coverage
Get this card / Apply online
I bought my tickets and in two months I have received 6 changes, my flight is in December. And at this point, I don't know if I can fly with that tickets or I have to buy new ones.
Every time that I called then the waiting time is 2 hours at least.
And everyone that answers the phone has different information!
As per other reviews have had no problem booking a flight but consider the ticket lost if anything is cancelled or needs rebooking. It’s a great mo. Consider it gone. 10 hours on hold for the first booking and 6 hours so far on an airline cancelled flight yesterday.
Shame RBC. I’m done with your card.
If RBC Visa Travel Rewards shows this kind of contempt for their customers, I can only imagine how they treat their employees.
I've been on hold for 02:51 hours because a hotel reservation I made through Rewards no longer appears on their site.
Scotiabank® Gold American Express® Card
Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). What else will you get:
- Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment
- Earn 3 Scotia Rewards points for every $1 you spend at eligible gas stations, daily transit, and select streaming services
- Earn 1 point for every $1 you spend on all other eligible everyday purchases
- Complimentary Concierge Services 24/7
- Comprehensive Travel Insurance coverage with 25 days of travel medical insurance for eligible persons under age 65
Get this card / Apply online
What is going on with this company? I have used them in the past without much problem. I need to change my flight urgently and I honestly don’t know how I’m going to do it. Who has time to sit and wait listening to their god-awful music for 2-3 hours. According to these other reviews they never even got their cal answered. I am seriously thinking of cancelling my card and I use it a lot. They don’t allow to make changes online and then provide abysmal customer service. And they say they’re open 24/7 but they aren’t. This is appalling. I’ve never experienced anything so terrible. HIRE MORE PEOPLE! God knows they make enough profit.
I simply need to change my flight, I tried to do the change online but the trip I booked through RBC Rewards last week does not even show up online under My Trip.
I called last night and waited for 3 and a half hours, finally had to hang up to go to bed.
This morning, I have waited for another 3 and a half hours so far and still waiting...
This is horrendous, I don't think the company cares about or respects their customer's time. I would give this company zero stars if I could :(
I was on hold for 4 hours trying to change a flight time which they had booked. They had me departing on flight # 2, 2.5 hours earlier than my 1st flight arrived.
How is someone so busy on the phone that you have to wait 4 hrs at 8 am in the morning? I tried doing it myself online but only 1 of my flights was listed. It would not allow mw to cancel or change the flight online. It said I had to call in.
Also when you book through them, the airline will not let you change with them directly, you have to go through RBC rewards. Very bad experience, Called RBC Visa but all they
would do is give me another number and here I am on hold again.
I will never book with RBC rewards again . Considering getting rid of the RBC VISA as well. What"s the point of having a rewards card when you cannot use it without all this hassle
Booked a flight for Nov 2021, had to cancel due to covid, was emailed that we have a credit of $4255 (actual dollar symbol used to describe credit so one would expect you get the actual dollar equivalent when rebooking). In Feb 2022, booked a new flight AFTER going on the Westjet site to check the price for the exact same equivalent seats. Upon calling RBC travel was quoted that I have to pay an 'additional' $501.48 for 'taxes'. When I explained that I had looked at the EXACT flights on Westjet and the total with taxes was only $3466, so I should have a credit NOT a charge, I was told I was wrong and that I "wasn't listening". Then insult to injury Westjet also doubled up that exact $501.48 with no explanation or authorization. No one will offer an explanation or rationale. RBC say goodbye to millions of dollars of my investments and banking with your criminal organization. This will not go unpunished.