Capital One Platinum Costco MASTERCARD Consumer Reviews

WARNING. Compared to other Canadian MasterCard providers Capital One stinks. Capital One fraudulent charge protection and resolution are almost criminal. You loose rewards for having to cancel due to Capital One lacklustre fraud protection. Even after providing detailed information about the fraudsters they could care less. Costco should be ashamed of choosing Capital One. It reflects poorly on Costco.

I have asked for a credit limit increase from $10,000 because it does not suit our monthly expenses. I have had credit cards for over 30 years, have steady Government income and have NEVER had a balance on my credit card (Never paid interest)
I called today to get an increase because I am tired of getting refused because my husband and I get close to our limit. I was first told that I was refused because my usage was too low!!! I have never had a bill under $3,500!!! I had another Master Card that I just cancelled with a $25,000 limit and an AMEX with $20,000 but I cannot get more than $10,000 on this one!!! I think they don't like customers like me who don't pay interest and get large reward cheques! They are still making money from the vendors! HORRIBLE card. I am upset Costco changed from AMEX.

Requested an adjustment on excessive fees, almost $300 in 9 weeks, for cash withdrawals caused by low withdrawal limits on overseas ATM's. Total refusal to hear my problem. Disgusted, I closed account and now they blackmail me by withholding my $180 cashback earned as well. Great customer service, would not recommend this bank or credit card to anyone!