Credit Card Reviews
Capital One Platinum Costco MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(190 reviews)
Looking for the best Credit Card?
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
Filter
Most helpfull reviewsTags
Account Changes (1)
Agent/rep attitude (1)
Agent/rep knowledge (1)
Agent/rep language skills (1)
Application (18)
Billing/payments (2)
Blocked Account (7)
Cancellation experience (2)
Cash back (16)
Claim processing time (1)
COVID Handling (1)
Credit Limit (6)
Email/message wait time (1)
Insurance: Purchase security (3)
Insurance: Warranty (1)
Interest rate (16)
Mobile app experience (1)
No-fee (1)
On-hold times/transfers (1)
Phone wait times (4)
Refund (2)
Renewal experience (3)
Rewards (11)
Rewards and Redemption (4)
Security & Fraud Detection (7)
Travel (7)
Review author
Are you interested in?
I unknowingly had my Capital One credit card "paused". My card is always up to date, and have never made a late payment. However since my address is a PO Box, they decided after years of mailing my bill, to pause my credit card. Everyone knows how I found out! Apparently, they require a physical address. After spending 45 minutes on the phone they were unable to rectify the issue and told me that someone would contact me soon to have this resolved... Still waiting.
Have been trying to settle my late husband's estate with Capital One. Have been trying for a year and a half to talk to someone to settle this debt. Have phoned umpteen times, been on hold for up to 3-4 hours at a time. No one answers. Have sent letters of settlement umpteen times. No response.
Worst credit card company to have to deal with. Plenty of other credit cards out there. Do yourself a favour and choose another one.
Scotia Momentum VISA Infinite Card
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. What else will you get:
- 4% on eligible recurring bill payments and grocery store purchases
- 2% on eligible gas station and daily transit purchases
- 1% cash back on all other eligible everyday purchases
- Complimentary Concierge Services 24/7 Visa Infinite Dining Series Visa Infinite Music Series Wine Country Wonders Luxury Hotel Privileges
- Comprehensive Travel Insurance & New Mobile Device Insurance coverage
Get this card / Apply online
Customer Service on overseas calls does not even deserve 1star Policy. Capital One putting a block on my account that has been in good standing because they wanted to update their information on file. Unacceptable! Still after 3 days of trying to contact no success. Multiple transfers, disconnected, dropped calls and hang-up. If they want information they should reach out or send a letter. Sadly a forgotten talent. Getting me into account payment problems with my auto pays, small monthly amounts, that they blocked, without notice of any kind to me, well within my credit limit. If I managed my small business like this I would not expect to be in business long...
We have been with Costco since 1996 and we are fed up with this new card "CIBC MasterCard", in fact, because of this card we are considering terminating our membership with Costco. Why Costco is not looking after their merchandise and letting their customers use the card of their choice? Capital One was great, why switch? Twice my card was denied at the gas pump, I contacted CIBC and waited in line for 1.5 hours and no one answered the phone. We are set up to withdraw our monthly invoice directly from our bank. What's CIBC? Costco! Please, get rid of this card, their service is terrible.