Customer Service Nonexistent
by Karen Fitzpatrick on Mar 19, 2021
1 out of 5 stars
Credit Card Reviews
Capital One Platinum Costco MASTERCARD Consumer Reviews
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(190 reviews)
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Review author
Have been trying to settle my late husband's estate with Capital One. Have been trying for a year and a half to talk to someone to settle this debt. Have phoned umpteen times, been on hold for up to 3-4 hours at a time. No one answers. Have sent letters of settlement umpteen times. No response.
Worst credit card company to have to deal with. Plenty of other credit cards out there. Do yourself a favour and choose another one.