Credit Card Reviews
Desjardins VISA Classic Consumer Reviews
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(52 reviews)
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Review author
The customer service has always been “peppy” but USELESS. They talk in customer service cliches and offer you little to no solutions to your issues. My card expired, and I’ve been waiting almost 2 months for my new card to arrive. I’ve had bills attached to the card bounce, I’ve had service providers drop me due to the card not being updated, I’ve wasted hours of my time on the phone with customer services trying to figure out where my card is. In fact, they have mailed out TWO cards with my name and identification that have yet to arrive at TWO separate locations. This is a ridiculous credit provider and the bonus dollar program is a pathetic rewards system. After four phone calls begging them for a solution, I’ve moved on to another provider. Not only will I never use this card/account again (if one of the cards ever shows up) but I will be taking every opportunity to spread the word that this is a horrible card and provider.