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HomeTrust Secured VISA Consumer Reviews

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(47 reviews)
HomeTrust Secured Visa
1.9 out of 5 stars:
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Terrible customer service

by Unhappy customer on Mar 21, 2021
1 out of 5 stars

Aside from the fact you can’t use tap with this card, or do any online banking. Their customer service is terrible. Will not listen - at all, despite multiple requests to do so “ please listen to me” and they talk right over you. They said “ you have to call home trust customer service “ I said “Please give me the number” about six times before actually getting the number even though I had called home trust visa customer service. Unbelievable. Not worth it! Get a prepaid visa instead. (By the way , we had a credit on our account and it was not due to maxed out cc). Stay away!

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