Equitable Life of Canada Life Insurance Reviews

My brother in law died over 4 months ago and his wife was told today it will take a year to adjudicate the paper work on his life insurance policy. It is not a large amount but is needed to pay bills like the funeral. We don't understand. The man is dead and all paperwork is completed. What are we not understanding? Be aware of the stalling of payouts.

I tried to cancel my insurance from this company and they will not reply to my cancellation request. I had to put a stop payment block in order to stop them taking funds from my account. Will not recommend.

Tried to purchase a term Life Insurance with The Equitable. Despite sending a nurse who did a detailed health evaluation (including blood-work), they requested additional information to my Dr. who took over 60 days to respond. Once Equitable got the report, they sent my file to reassurance and then came back saying I had a pending exam (just a regular physical I had pre-booked with my Dr.), so they needed to wait for those results. I tried to explain this was an ordinary annual check-up and that the nurse had already tested me for all the same stuff. Didn't matter.
I had the exam done the following week, and the day after I get a letter from the insurance company saying they were closing my file because they didn't get all the requested information.
If they manage to screw up the sign-up process, I don't want to imagine what filing a claim and getting paid must be like! Doesn't feel too equitable to me!!!