Life Insurance Reviews

Equitable Life of Canada Life Insurance Reviews

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(14 reviews)
Equitable Life of Canada
2.3 out of 5 stars:
Customer service:
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Stalling tactics at work

by Distraught on Apr 6, 2017
1 out of 5 stars

My brother in law died over 4 months ago and his wife was told today it will take a year to adjudicate the paper work on his life insurance policy. It is not a large amount but is needed to pay bills like the funeral. We don't understand. The man is dead and all paperwork is completed. What are we not understanding? Be aware of the stalling of payouts.

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Don't Buy from this company

by Mag on Oct 19, 2015
1 out of 5 stars

I tried to cancel my insurance from this company and they will not reply to my cancellation request. I had to put a stop payment block in order to stop them taking funds from my account. Will not recommend.

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Very poor communication

by Peter on Jun 29, 2015
2 out of 5 stars

Tried to purchase a term Life Insurance with The Equitable. Despite sending a nurse who did a detailed health evaluation (including blood-work), they requested additional information to my Dr. who took over 60 days to respond. Once Equitable got the report, they sent my file to reassurance and then came back saying I had a pending exam (just a regular physical I had pre-booked with my Dr.), so they needed to wait for those results. I tried to explain this was an ordinary annual check-up and that the nurse had already tested me for all the same stuff. Didn't matter.
I had the exam done the following week, and the day after I get a letter from the insurance company saying they were closing my file because they didn't get all the requested information.
If they manage to screw up the sign-up process, I don't want to imagine what filing a claim and getting paid must be like! Doesn't feel too equitable to me!!!

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Planning to get life insurance to protect your family, including children? Make sure that you get enough coverage. According to studies, it takes about $250,000 in total to raise a child to the age of 18 (and that doesn’t include any post-secondary education costs).

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

We have three policies, this personal Value Term 100 for $250,000 is superior in premium and product provided.

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