Slow processing times and awful, rude customer service. Was talked down to and no apology when they are proven wrong. Just a terrible arrogant attitude overall.
Canada Life Critical Illness Insurance Reviews
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I was recently diagnosed with a critical illness and through my work I was covered by Canada Life. I was able to submit my claim which took 2 and half months to complete and to be told it's been declined. This was due to the type of illness I had and I wasn't given any other explanation as to why they don't cover this particular one. When I started to pay this every month, I wasn't sent any documentation at all and didn't know what they covered me for. It seemed like they only wanted to take my money. I will be going to FOS.
Total scam! They will sign you up for insurance protection on your Walmart MasterCard without letting the customer know and charge you ridiculous amount every month. When you call them to cancel the plan and ask for a refund, they won't give you a refund! Instead, they threaten you to be careful of the way you talk to them because everything is recorded!!! They don't value their customers and they only want to run away with your money!!! Stay away! This is a SCAM!!!