Critical Illness Insurance Reviews

Great-West Life Critical Illness Insurance Reviews

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(5 reviews)
Great-West Life
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Impossible to Cancel

by CJ40 on Dec 2, 2017
1 out of 5 stars

Have been trying for months to cancel my critical illness and disability insurance policies. Originally spoke with a rep in July, who was unable to help me and told me to phone another line. They only take calls M-F 8-4:30(I also work the same hours). So it was weeks before I was able to actually speak with anyone. I spoke with multiple reps in July, who told me different things, left a message to a supervisor, mailed in a letter in August, emailed their client services in October. No one has ever reached out to me, then Dec. 1st rolls around and I get billed again! I'm glad I never had to process a claim with them, but at this rate, I'll probably be stuck with them until I retire. What a joke, this company is a total scam.

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