Critical Illness Insurance Reviews
Manulife Critical Illness Insurance Reviews
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(2 reviews)
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My review speaks to my experience applying for CoverMe critical illness insurance. It has been almost impossible to find out the status of my application. The website provides a phone number but there is no option in the phone menu for critical illness. Consequently, I was transferred six times to various departments, none of which could help me find out the status (even though I provided a tracking number). Emailing has been similarly frustrating. I have not been able to get a response. It surprises me that an insurance provider would not be interested in helping a customer purchase one of its products. Is this the level of service a claimant should expect? I have to assume so.