Canada Life Disability Insurance Reviews

The absolute worst experience being on disability.
Firstly... There should be a completely separate department for mental health. How one is treated and talked to by this company while struggling with mental health is unreal. The person who dealt with my financing portion was the worst person to talk to. My RTW plan started March 12-April 12 I was told l'd receive march payment on April 15, now according to the rep it's the 26th. No email or anything to update me, so I can make arrangements for all my payees. February payment wasn't received until March 5th.
Unbelievably unorganized company with a huge lack of communication. The amount of chasing I've had to do to get no answers and to be lied to is crazy. If you can avoid having to use Canada Life, I would. It's more stress on top of the stress you're already under. If you're on disability for a broken leg or something, maybe they're ok. Not for mental health/wellness.

This company should be shut down. 42 days without any payments on short term disability. They don’t answer their phones or emails. Applying for home protection now thru my bank which unfortunately deals with them as well but since you don’t pay me, going on 42 days right now what the hell do you expect? Would have been fine if you had continued to pay me regular benefits.
Thank god my company is switching to a different assurance. More companies should do that.