Disability Insurance Reviews

Canada Life Disability Insurance Reviews

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(19 reviews)
Canada Life
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Screwed out of LTD

by Barbara Ell on Sep 9, 2021
1 out of 5 stars

I worked for 11 years lifting heavy patience for a complex Care facility and nobody would help me and I got injured. Took forever like 2 years before I got my disability. Somewhere in the scuffle I developed severe headaches and occipital neuralgia. I have been working and making more than they have been paying me. I cannot afford to live off of $1,800 a month. I have to work. And now that I've been making more money they're cutting me off and taking away my benefits. They know I'm suffering they know I'm in agonizing pain they know that I claim all the money I make. This is very distressing and if I knew they were going to do this I wouldn't have worked at all and I would have lived in a cardboard box on the street. Now I feel like I've been thrown under the bus. I have no support if my wrist finally give up and stop working completely. I am disabled from work and have other issues because of dealing with disability. This is abuse.

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Terrible service

by Holster57 on Sep 23, 2020
1 out of 5 stars

I have a disability claim with Canada Life. The initial Case Manager was extremely disrespectful towards me. What is surprising is she is one of the supervisors! The fact that they would put someone in this position who has such a lack of compassion and no skill set in regards to dealing with people speaks volumes. She was condescending and rude when speaking with me. She lied about the conversations we had and said she told me things she hadn’t. The claim was eventually transferred. I have not been able to reach the new case manager as they don’t answer their phone. I have no idea what is going on. Payments have stopped and I have no idea why. They are refusing to answer questions about the care that I need support with in order to recover. They are absolutely terrible to deal with and making an already stressful situation extremely more stressful!

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