Cumis Insurance Disability Insurance Reviews
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I’m a healthy 28-year-old girl who bought a house and started my own business. Two years after purchasing my house I experienced increased instability with my left knee. I had a CT scan that showed I had worn down my knee as a massage therapist. I needed immediate surgery bone and ligament reconstruction. Recovery for this was 3 months and then I suffered an infection. I was off for half a year and my doctor communicated with them saying there is no way I could have known I needed surgery. They kept stealing my money and expressed that I should have known about my knee. They are still taking money from me even after signing papers to leave CUMIS. Exhausting horrible experience
They ask for the last 3 years records on you right down to the Chiropractor! Then, say they need to review it to find pages missing from faxes, so need to start all over again! What, you can't read cover letter and count? Till Months later!
This company will do whatever they can to not pay and cancel your mortgage insurance when you need it the most. They are disgraceful and have no integrity or honesty. Don't waste your money and purchase something that you will be able to rely on if you suddenly suffer an illness or injury so that you don't lose your home that you have worked all your life to buy. They will make up lies about you and destroy everything you worked so hard for. They are heartless and brutal. There is nothing fair about them or their processes. They are just after getting their own big bonus cheques for not paying anything out. Purchased the insurance thru Cambrian who now claim they know nothing about the insurance they are selling. What a scam.
CUMIS insurance are very happy to take your money, as much of it as they can get their dirty little hands on. But good luck ever completing a claim. Their staff do not communicate, they will arbitrarily close your claim while stating that they "need more information" while no one is ever able to answer what additional information they need. I have attempted to complete a claim for 8 months now, still getting the runaround. These people more than happy to take your money. You'll never see a payout from them, they'll tie you up in red tape.
My father fell very ill very quickly. Within days we were given the most awful news. Began the battle that we know will be lost. Helping him figure out how to afford to live during his battle. This insurance company has thus far been the worst to deal with. Do not purchase disability or life insurance with them. One of their claims officers had the nerve to even ask ... are u sure u didn't know you were ill. It seems suspicious u got insurance. But this tragedy is not happening to them, so what would they care. People buy insurance in case something terrible happens. And when it does, don't rely on these guys 'cuz their insensitivity is the last thing u want or need to hear.
We applied for our disability insurance and we have spent the past 5+ months waiting for a reply and have been denied. At $420/mth, they like to take your money, but not pay a claim. They have asked for almost our entire medical history. Ever hear of the privacy act?
Do not use this company! They will find every excuse to Not pay out. What kind of insurance company is this? Thanks Steinbach Credit Union for supplying us with a useless insurance company. If this is the insurance company your bank/credit union offers you, find your own. They will never pay out. They will come up with every excuse. Let you go broke, and then the bank forecloses. Our loans officer even told us to find a different insurer. I do not give this company any rating at all, but you have to choose at least one star to submit this review.
I paid almost $2k for a loss of employment claim on my vehicle. Simply put, after 60 days of unemployment the claim makes your payments. Turns out, they actually don't. They said my policy is for a partial payment, and it will be received by the creditor 3 payments late, which will damage my credit. So, I will have to keep making payments out of my pocket and how do I get the money back on the double payments? Not their problem, they tell me. And when I spoke to a supervisor, all I got was the standard "that's the way it is" response. I have never dealt with a company that cares so little about protecting a customer for what they paid for.