Desjardins Insurance Disability Insurance Reviews

I had been waiting for about 2 months without pay on somebody to make a decision on my file, every time I call customer service is very kind but can never solve the issue or they tell me that someone will call me with a decision in x business days. Always extending the deadline.

At first, they deny my disability claim and requested more documents to approve my claim but payment is taking forever. It's been about two weeks since I was approved, still no pay. They treat me like a rag. They have no regards for you whether you are in pains or trying to keep a fetus inside of you. I want them to know that we live in a society that revolves, what goes around comes around!!

When I give a company access to my bank account I expect them to respect that trust. My automatic payments were increased 5-fold without notification.

I tracked down the agent who I like, but suffered through a less than satisfactory explanation.

I will never trust this company taking money direct monthly - ever.

I cancelled all policies and am waiting for the refund

Unbelievable! I have been on LTD since a head injury 4 years ago. I attempted to return to work three times, and prior to the last time I was placed on permanent partial disability. Unfortunately I have been unable to return to my work for a 4th time. I notified Desjardin 2 days after seeing my specialist and faxed her note. Two months later, they have refused to pay me and are not responding to repeated phone calls and emails, which is causing undue financial distress and the stress is exacerbating my symptoms. The only course of action is now legal! Don't deal with this insurance company!