No stars
by Beyond Disappointed with Desjardins on May 16, 2024
1 out of 5 stars
I work in Longterm Care and Desjardin is supposed to cover a portion of lost wages while an employee is off on sick leave, medical leave etc. I have heard nothing but negative feedback from other employees who tried to access this benefit and have been denied. Under medical leave from my doctor who filled out the required paperwork in detail... I was denied. Under prenatal sick leave, I am having problems again. The company loves to take your money but denies coverage in the event of medical leave.
Unbelievable! I have been on LTD since a head injury 4 years ago. I attempted to return to work three times, and prior to the last time I was placed on permanent partial disability. Unfortunately I have been unable to return to my work for a 4th time. I notified Desjardin 2 days after seeing my specialist and faxed her note. Two months later, they have refused to pay me and are not responding to repeated phone calls and emails, which is causing undue financial distress and the stress is exacerbating my symptoms. The only course of action is now legal! Don't deal with this insurance company!
This company has a discriminatory policy against people with mental health issues. The company declined my application for extended coverage because the representative of the company suggested that I must cede my medication for mental illness and risk my health and life if I want them to reconsider my application.
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I fell ill and my doctor ordered me off work for several weeks. I needed to make a short term disability claim but was denied because I wasn't 'totally disabled'. In my experience, this company was not there when they were obligated to be. I have terminated my plan and regret paying in to it for as long as I did.
They took my money and did not hold up to their end of the bargain.
Shame on you Desjardins!