No stars
by Beyond Disappointed with Desjardins on May 16, 2024
1 out of 5 stars
I got a call from one of their representative and was told that my claim was denied. I lost my husband to cancer and now I’m battling severe depression and anxiety along with my grief. I have a daughter and I don’t have extra support. They based everything on phone interviews. Due to the language barrier maybe I wasn’t able to explain to them hinders me from getting the claim I was hoping to support my daughter. No compassion!
I work in Longterm Care and Desjardin is supposed to cover a portion of lost wages while an employee is off on sick leave, medical leave etc. I have heard nothing but negative feedback from other employees who tried to access this benefit and have been denied. Under medical leave from my doctor who filled out the required paperwork in detail... I was denied. Under prenatal sick leave, I am having problems again. The company loves to take your money but denies coverage in the event of medical leave.
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I fell ill and my doctor ordered me off work for several weeks. I needed to make a short term disability claim but was denied because I wasn't 'totally disabled'. In my experience, this company was not there when they were obligated to be. I have terminated my plan and regret paying in to it for as long as I did.
They took my money and did not hold up to their end of the bargain.
Shame on you Desjardins!