Great-West Life Disability Insurance Reviews

I’ve been on WSIB for 18 months. GWL is my Ltd carrier. I am being paid 100% WSIB, and GWL has not paid me one cent, however, they are threatening to cut my Ltd off even though they aren’t paying it if I don’t apply for CPP. I’ve called 4 times and have left messages but no one returns your calls. WSIB even wrote them a letter saying basically “ buzz off “, she’s on our payroll. I have spoken with a lawyer and they agreed that GWL should not be insisting I apply as they don’t pay me. This so-called worker of mine also calls at night or in the middle of the day on weekends. What a bunch of jokers. Never ever use this company.

The story is the same at all insurance companies. You get what you pay for; know what you bought. Read both employee and customer reviews; both parallel each other. Had to request supervisor assistance. Caseworker never returned emails or calls. I have a new caseworker. Hope things pick up and I get the help and care I need to get better so I can do what I love, my job.

Great-West-Life is a horrible company. They denied my application for LTD benefits despite the fact that my doctors supported my claim. I’m suffering from extreme anxiety, and stress at work on top of that chronic pain from work-related injuries and yet they told me there’s no reason for me to go on disability and I should go back to work. Hope this company will shut down. They really try their best not to pay you from what I can see. Of course, their workers do their best to deny you. That’s their bread and butter. Their workers’ mission is to take advantage of somebody’s misfortune. Who cares if you are suffering. All they care for is taking money from you. They are not there when you need them. Like so many people say here, they are lying thieves!

Applied for LTD end of August, gave all the information they required, of course, they required more information from the Doctor, Doctor submitted it. After a couple months of no income, what do you think happened with my claim - you guessed it...denied. I spoke with my Doctor after receiving the denial letter, he was shocked. He told me that I am unfit to work at my current job or any other job at this time. So now what??? Thank you Great-West Life, I am so glad I paid into LTD only to be denied. Will never deal with this company again.

LTD claim has not been processed after 1 month of submission. Very inefficient. No concern

My experience was horrible with GWL. The case manager was ignorant, rude, illogical, unfair, deceptive. Despite my medical MRI with severe neural stenosis, they reject my case with deceptive, barbaric, sub-standard and uncivilized policy. Shame on my employer, the worst authorities to work for. I regret paying 20 years to this reptilian, greedy, inhuman company. We live under dictatorship and chaos. No wonder why we have a chronic shortage of skilled workers :( Our history is full of abusive policies which puts Canada down in the eyes of "well-developed" countries. The medical system is doomed to crash and if nothing else, suffering will do the job to wake us up.

I have health insurance through work (AHS), applied for short-term disability and got denied. Have all the documentation from physician and specialist but yet I was denied. Why are we even paying premiums? Those adjusters don't even have medical backgrounds yet they decide how an insurance is judged!

The case manager of my short term disability stopped my benefits claim by changing my original injury claim of a dislocated shoulder to a strain/sprained shoulder muscle. Then the case manager took what a consulting physician said in a report and twisted it, omitting other medical facts of my file, facts that would keep me in the system. The manager only used those utterances to justify her argument. Basically lied to cut me off. Right now I'm in the second appeal stage, appealing to the very people that are causing me the problems. This is borderline criminal behaviour. And I'm still off work.

Have been trying for months to cancel my critical illness and disability insurance policies. Originally spoke with a rep in July, who was unable to help me and told me to phone another line. They only take calls M-F 8-4:30(I also work the same hours). So it was weeks before I was able to actually speak with anyone. I spoke with multiple reps in July, who told me different things, left a message to a supervisor, mailed in a letter in August, emailed their client services in October. No one has ever reached out to me, then Dec. 1st rolls around and I get billed again! I'm glad I never had to process a claim with them, but at this rate, I'll probably be stuck with them until I retire. What a joke, this company is a total scam.