Industrial Alliance Disability Insurance Reviews

I've been off work for 6weeks. I wasn't contacted till 30days after I went off. I was told they couldn't process my claim until I signed a release. They told me they would send a form for me to sign. Had to call them for 5 days. I signed it and was told they had 5 days to make a decision and it's been 8 business days since. I called to find out what was going on and my worker was off on vacation. Then I was contacted by another worker who absolutely lost her mind on me. I mean scream not yell SCREAM at me after I asked her why I hadn't been given a decision after 5days and that my file was not forwarded to another worker since the worker I was given was on Vacation. I've never in my life been treated with so much disrespect for asking why? I would never go with this company I thought the blue cross was bad but this company takes the cake. I was even refused her managers name.

Thank God for this review board. I recently purchased a new vehicle at Coastal Ford Burnaby and was upsold on life/disability insurance through IA Insurance. After going home and reading the fine print of the AI contract, I was very troubled, I decided to dig further and came across their customer reviews. I was downright disgusted! I had to return to the dealership. Three times to finally get this crap canceled as I only had a 20-day window to do so. The cost of this insurance would have been $10,500, for what? To get the run-around and every claim denied as I've read through other people experiences... AI you are truly horrible, disgusting people to treat your hard-working clients this way...

I had wage replacement insurance through work . I received a neck injury resulting in surgery and permanent nerve damage.
When I filed my claim , I was immediately denied .
The company I worked for wrote letters on my behalf. The girl who was in charge of my case was rude , told me to not call her back but to call another person , which I did but no response.
Five years later , still waiting.Have a lawyer but industrial is pushing it as long as it's possible. Have qualified and receive CPP . Others I have worked with have had problems as well . Would steer clear and go somewhere else if you have the option.