Industrial Alliance Disability Insurance Reviews

When I read the other comments, I see that the same thing happened to me. I am an executive with the Government of Canada. It took them 5 months to process my claim (after a lot of pushing). I am the one who had to call them each time (and I am sick, can you imagine it!) and wait for weeks to get them to move to the next step of the process. All kinds of excuses to slow down the process were used (the case manager is out of the office...). They do not mention anything missing until you call them and complain about the timeline to process the claim. They do not pay attention to what the doctor says in his notes. They make you feel like they are going to give you charity and not a right that you deserve because you have contributed all your life by paying the disability insurance with your employer. I hope that the Government of Canada changes this insurance company in the near future.
If I can give a mark less than 1, I would have done so. I am very disappointed and started thinking about the value of paying long-term disability insurance.

If I can give a minus I would. This is the worst insurance company ever. They lie about not receiving paperwork, they ask for ridiculous amounts of proof. They don't even trust the doctor's diagnosis. Took them 4 months to deny the claim for hyperthyroidism which is also affecting mental health. They don't even communicate with you except to ask for more proof and threaten to shut the case. They need to realize they are playing with people's lives.